1. Select
We assess product form, composition, supplier information and range fit before a product can become orderable.
Our quality approach
Quality you can trace.
Quality starts with verifiable information. We look beyond a polished label to composition, amount, use, required documentation and what a product claim is actually allowed to say.
From selection to service
Four checks around every product
Details differ by product type. The discipline stays the same: check first, communicate second.
2. Document
Ingredients, amounts, contents, use and relevant warnings are tied to the label or product file.
3. Set limits
Claims are checked against product type and applicable EU rules. No medical promises or sustainability badge without support.
4. Maintain
Stock, product information, questions and available batch documents are updated when factual status changes.
Different products need different checks
Quality by product category
Food supplements
We show composition, amounts, use and mandatory warnings. A health claim appears only when it is authorised and its conditions are met.
Skincare
The INCI list, contents and directions must be readable. A cosmetic becomes orderable only when the required product and safety documentation is complete.
CBD
CBD remains a fenced category. We communicate factually about form, concentration, contents and available documentation, without health or lifestyle claims.
Honest evidence
What you can and cannot expect from us
We make this visible
- Ingredients and relevant amounts
- Contents, use and warnings
- Stock and sales status
- A report or COA when genuinely available and relevant
We do not claim
- That natural automatically means safe
- That every product is independently tested without a supporting document
- That an ingredient study equals product evidence
- That a badge or certificate exists without a verifiable source
A COA or analysis report is a snapshot for a specific product, sample or batch. It can be valuable, but it is not a general promise of a health effect.
A question about a product document?
Contact us. We explain what is available, what a document shows and which information is still missing.
Questions about quality
What is a COA?
A Certificate of Analysis is an analysis report for a specific product, sample or batch. The measured items differ by report, so always check its scope and date.
Does every product have an independent laboratory report?
Not automatically. We mention or show a report only when it is genuinely available, relevant and traceable to that product or batch.
How do I recognise quality in a food supplement?
Start with exact ingredients, amounts per recommended use, product form, warnings and traceable manufacturer or batch information. A large claim or prominent badge is not evidence by itself.
Is an authorised claim proof of the whole product?
No. An authorised claim applies to the specific nutrient and only when its conditions are met. It does not automatically prove an effect of the complete product.
Can I request documentation?
Yes. Contact us with the product name and, where available, the batch number. We share what is available and appropriate and state clearly when information is still missing.